FAQs
Quick answers to the questions shoppers ask most about ordering, coupons and customs.
Order-Shippment StatusHow long will it take to process my order after it is submittedOur service hoursAre there any limitations, if I use coupons to offset the service feeWhat if the items I want out of stockWhat should I do if I want to change the color or size of my orderWill fansbuy help to check the qualtiy when they arriveWhat if fragile is broken during shippingOur package will be checked to pay taxes by CustomsThe parcel is returned to fansbuy, What can I doWhat are the reasons for the failure of a transactionWhat is the benefit of VIP membershipHow Should I get the Points