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FAQs

Does Fansbuy Inspect Items on Arrival?

Fansbuy checks the appearance of incoming goods before they are stored. Review the warehouse photographs against your original product link, colour, labelled size and quantity before you submit shipping.

What to check in the photos

Look for the right item and variant, visible stains or damage, and any warehouse problem notification. If the standard views do not answer a question, request the available custom photo, measurement or video service before overseas shipment.

Where standard inspection stops

Standard inspection does not prove authenticity or guarantee performance. Sealed goods may remain unopened; electronic and digital goods are normally checked for appearance without a power-on test.

See the standard inspection rules and Step 5: warehouse inspection. Report a concern while the seller return window is still open.

Guide summary updated Nov 2, 2026. Check the current official help.