Check the coupon in your account before choosing a parcel or paying. Eligibility can depend on membership, the service or shipping line, its expiry date and the conditions shown on the coupon.
Before applying a coupon
- Check what charge the coupon can offset.
- Confirm any membership or route requirement and the expiry date.
- The public coupon FAQ states that one delivery request can use one coupon; check the checkout for the applicable rule.
- Check the final payable total after the coupon is applied.
The source FAQ lists different coupon denominations by membership tier. Use the actual available coupon and redemption screen for a current offer rather than assuming those old denomination examples are universally available.
Points and coupon redemption explains how rewards connect to your account.
Guide summary updated Nov 2, 2026. Check the current official help.