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Shopping Agent Service

Product Orders: Seller Terms and Inspection Limits

Fansbuy purchases from third-party sellers on your behalf. Check the seller listing and return conditions before you request a purchase; the agent’s help with a return does not mean every seller will accept it.

Returns are subject to approval

Keep the item resalable and contact Fansbuy while it remains within the applicable warehouse return window. If the seller rejects the return, Fansbuy may be unable to issue the requested product refund.

Electronic items need a separate decision

Standard warehouse inspection checks appearance and packaging. It does not include a functionality test. Ask about any available video or detailed inspection service before shipment if operation matters to your purchase.

Use the return and exchange policy, standard inspection rules and warehouse review step to plan what to check.

Guide summary updated Nov 2, 2026. Check the current official help.