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Fansbuy
After-Sales

Unboxing video standards

Dear customer, if you receive your package and find any items damaged or missing, please provide us with a complete unpacking video. We will verify the situation and provide compensation.

1. Before opening the box, please take a clear photo of the outside of the packaging to ensure that the tamper-evident seal (anti-tamper sticker) is clearly visible and intact.

2.The video must be filmed continuously and cannot be edited.

3. Shoot the packaging from various angles, and take close-up shots of the tamper-evident seal.

4. The entire box was unpacked in front of the camera, showing all the items and packaging.

5. Keep the complete video file for future verification or after-sales support.